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Phone
+1-509-699-5886
Customer Support Hours
Monday - Friday: 8:00AM - 6:00PM PST
Holiday Schedule
New Years Day - 01/02
Martin Luther King Jr. Day - 01/16
President’s Day - 02/20
Memorial Day - 05/29
Independence Day - 07/04
Labor Day - 09/04
Thanksgiving Day - 11/23
Christmas Eve - 12/24
Christmas Day (Observed)- 12/25
New Years Eve - 12/31
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If you are experiencing delays reaching us via phone, please head to our live chat by clicking the ‘Support’ bubble on the bottom right corner of your screen. Thank you for your patience!
WIN WIN ATTITUDE
"Our clients come first." Our goal is to satisfy our clients' requests for customer care by offering them an effective solution.
EFFICIENCY & QUALITY
We value our customer support staff's dependability, responsiveness, follow-up timeliness, and ability to provide simple self-help resources.
BE HUMBLE
Since we are also gamers, we value the community from which we originate. This keeps us in check and motivates us to keep getting better.
SERVICE WOW!
We think there is a service that goes above and beyond what is considered standard. We work hard to satisfy customers and go above and beyond their expectations.
TEAM WORK
People are motivated to contribute to the fullest extent by our cooperation because we celebrate our common successes, exchange lessons learned, and pinpoint areas for improvement.
LEGAL INFORMATION
Below, you'll find links to our privacy policy, warranty details, and terms of service. Please take a moment to view these documents to understand how we handle your information, and our product.