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Warranty Contract

Warranty Contract


Genesis PC


1. Warranty Coverage


1.1 Coverage Description: This warranty covers custom-built computers designed and assembled by Genesis PC against damage caused by transit, faulty parts, or products not working as intended for a period of two (2) years from the date of delivery.


2. Warranty Claims

2.1 Claim Process: Customers can make warranty claims by contacting Genesis PC customer support at phone: (509) 699-5886 or email: within 48 hours of discovering the defect, providing proof of purchase and a detailed description of the issue.


3. Warranty Limitations


3.1 Exclusions: This warranty does not cover damages caused by misuse, accidents, unauthorized modifications, or natural disasters.


3.2 Limitation of Liability: Genesis PC's liability under this warranty is limited to the repair or replacement of the defective computer components.


4. Remedies


4.1 Repair or Replacement: Genesis PC will, at its discretion, repair or replace any defective custom-built computer components covered by this warranty.


4.2 Refund: Refunds are not available under this warranty.


5. Customer Obligations


5.1 Maintenance Requirements: The customer must follow Genesis PC's maintenance guidelines provided with the computer.


5.2 Cooperation: The customer agrees to cooperate with Genesis PC's investigation of warranty claims, including providing access to the defective computer if necessary.


6. General Provisions


6.1 Governing Law: This warranty contract is governed by the laws of Washington.


6.2 Entire Agreement: This warranty contract constitutes the entire agreement between Genesis PC and the customer regarding warranty coverage for custom-built computers.


7. Signatures


By purchasing a custom-built computer from Genesis PC, the customer acknowledges that they have read and agree to the terms of the warranty coverage outlined above.


Harrison Wagner

Harrison Wagner

CEO & Founder

Monday, February 21, 2024


This completed warranty contract provides clear terms and conditions for warranty coverage on custom-built computers sold by Genesis PC. Customers acknowledge their agreement to these terms by purchasing a product from Genesis PC.

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